Taking the work out of hiring

Automated system speeds the process and keeps applicants informed

Desirable applicants for federal jobs often become discouraged by the lengthy hiring process and end up taking their skills elsewhere. And part of the reason it can take so long to hire someone at a federal agency is the complicated procedures that must be followed.

Linda Brooks Rix and James Miller think they have a solution for both problems. Their hosted extranet system, Avue Digital Services, is intended to make it easier to keep ap-plicants well informed, while reducing the time it takes agencies to hire workers by eliminating mountains of paperwork.

Federal agencies "tend to have very long cycle times between the time they post a job to the time they select applicants for interviews," said Rix, co-chief executive officer of Avue Technologies Corp. and a former Office of Personnel Management employee. "Applicants don't get a lot of information during that time and lose interest. Agencies lose many to other jobs in the process."

Avue automates part of the application process and the hiring manager's task of creating a position description, posting it to recruiting sites on the Internet and selecting qualified applicants for interviews. In the near future, Avue will be a total workforce-management solution, with modules for enterprise learning management, performance evaluation and succession planning, according to Rix.

Those types of functions are becoming more important to federal agencies as they look not only to recruit highly skilled workers but also to retain them and help them develop new skills. At the same time, agencies are facing a shortage of human resources personnel to process the applications they receive.

"Administrative jobs are not going to increase," Rix said. "No more human resources people will be hired, even though there's a human capital crisis that requires it."

At agencies such as the Library of Congress, which rolled out Avue during a four-month period, applicants can enter the customized Avue portal directly from the library's Web site.

As soon as they apply for a job, they get feedback about whether they meet the minimum qualifications or why they may not. Once in the system, applicants receive e-mail messages as reminders before the job posting closes and to tell them if they have been referred to a hiring manager. The applicants also can save their personal information and resume on the system to apply for future job openings.

On the agency side, the human resources staff and the hiring manager are electronically updated on the status of job openings, the number of applicants and the vacancy closing dates. The system offers agency managers a pick-and-choose menu to simplify the process of creating a new vacancy notification and including the appropriate duties. Manually, that can often take months, said Avue co-CEO Miller.

Other customers using the job classification tools include the Agriculture Department's Forest Service, the U.S. Coast Guard and the Department of Veterans Affairs.

Avue has helped the Library of Congress redesign its interviewing process, said Terri Smith, the library's director of human resources. The library now con-ducts structured interviews by a three-person panel. Panel members ask applicants questions about how they behaved in past situations to verify their experience, instead of asking questions about how they would react in hypothetical situations.

Automation is changing the way human resources managers do their jobs, said Marcia Byrd, a consultant at LOC.

"We can act as consultants," Byrd said. "Before, there was almost a sense of helplessness because of the amount of paperwork that needs to be done. Now, we are out meeting with the managers and helping them develop their positions and helping them recruit for those positions."

NEXT STORY: GSA sounds 508 false alarm

X
This website uses cookies to enhance user experience and to analyze performance and traffic on our website. We also share information about your use of our site with our social media, advertising and analytics partners. Learn More / Do Not Sell My Personal Information
Accept Cookies
X
Cookie Preferences Cookie List

Do Not Sell My Personal Information

When you visit our website, we store cookies on your browser to collect information. The information collected might relate to you, your preferences or your device, and is mostly used to make the site work as you expect it to and to provide a more personalized web experience. However, you can choose not to allow certain types of cookies, which may impact your experience of the site and the services we are able to offer. Click on the different category headings to find out more and change our default settings according to your preference. You cannot opt-out of our First Party Strictly Necessary Cookies as they are deployed in order to ensure the proper functioning of our website (such as prompting the cookie banner and remembering your settings, to log into your account, to redirect you when you log out, etc.). For more information about the First and Third Party Cookies used please follow this link.

Allow All Cookies

Manage Consent Preferences

Strictly Necessary Cookies - Always Active

We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.

Sale of Personal Data, Targeting & Social Media Cookies

Under the California Consumer Privacy Act, you have the right to opt-out of the sale of your personal information to third parties. These cookies collect information for analytics and to personalize your experience with targeted ads. You may exercise your right to opt out of the sale of personal information by using this toggle switch. If you opt out we will not be able to offer you personalised ads and will not hand over your personal information to any third parties. Additionally, you may contact our legal department for further clarification about your rights as a California consumer by using this Exercise My Rights link

If you have enabled privacy controls on your browser (such as a plugin), we have to take that as a valid request to opt-out. Therefore we would not be able to track your activity through the web. This may affect our ability to personalize ads according to your preferences.

Targeting cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Social media cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.

If you want to opt out of all of our lead reports and lists, please submit a privacy request at our Do Not Sell page.

Save Settings
Cookie Preferences Cookie List

Cookie List

A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:

Strictly Necessary Cookies

We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.

Functional Cookies

We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.

Performance Cookies

We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.

Sale of Personal Data

We also use cookies to personalize your experience on our websites, including by determining the most relevant content and advertisements to show you, and to monitor site traffic and performance, so that we may improve our websites and your experience. You may opt out of our use of such cookies (and the associated “sale” of your Personal Information) by using this toggle switch. You will still see some advertising, regardless of your selection. Because we do not track you across different devices, browsers and GEMG properties, your selection will take effect only on this browser, this device and this website.

Social Media Cookies

We also use cookies to personalize your experience on our websites, including by determining the most relevant content and advertisements to show you, and to monitor site traffic and performance, so that we may improve our websites and your experience. You may opt out of our use of such cookies (and the associated “sale” of your Personal Information) by using this toggle switch. You will still see some advertising, regardless of your selection. Because we do not track you across different devices, browsers and GEMG properties, your selection will take effect only on this browser, this device and this website.

Targeting Cookies

We also use cookies to personalize your experience on our websites, including by determining the most relevant content and advertisements to show you, and to monitor site traffic and performance, so that we may improve our websites and your experience. You may opt out of our use of such cookies (and the associated “sale” of your Personal Information) by using this toggle switch. You will still see some advertising, regardless of your selection. Because we do not track you across different devices, browsers and GEMG properties, your selection will take effect only on this browser, this device and this website.