It's a great place to work ... if we ever hired anyone

A new report from the Partnership for Public Service digs into the agency employee experience -- and offers advice to direct supervisors on making it better.

Shutterstock image: workforce organization chart.

Six in 10 federal employees would recommend their agency as a good place to work. But less than 40 percent feel their agency does a good job attracting the right talent, and even fewer -- just 31.1 percent -- see opportunities to advance themselves.

Those findings come from the Partnership for Public Service's latest report on "Improving the Employee Experience" -- an analysis, done in partnership with Deloitte, of the 2014 data from the Office of Personnel Management's Federal Employee Viewpoint Survey and the Partnerships "Best Places to Work in the Federal Government" project.

The new report also digs into agency employees' views on training, professional development and recognition received for work well done. While satisfaction varied from topic to topic -- feds were much happier with their supervisors' feedback and the way their talents are used than with the training or recognition they receive -- scores across the board show a slow but steady decline over the past four to five years.

Mallory Bulman, the Partnership’s managing editor of research, told FCW that sequestration and the budget pressures of recent years may explain the low marks when it comes to recruiting and advancement opportunities. "Hiring and promotion opportunities have been really limited," she said. Agencies will be receiving their 2015 FEVS scores in a few weeks, she noted, and "I'll really be interested to see if it'll be loosening up."

Bulman was quick to say that all the scores have significant room for improvement -- "I would never claim to think that 50 percent is a good score," she said -- but she also saw encouraging aspects to the data. 

"Employees are saying that they want more" from government jobs, she said. "They want to be managed better, they want to be recruited better ... they want to see more clear opportunities and succession planning."

Clearly, Bulman said, "we're not there yet." But she noted that many of the actions recommended in the new report "are not contingent on senior leaders. These are things that direct supervisors can do ... to improve the experience."

That direct applicability, she said, means that any agency interested in improving can take steps without waiting for a mandate from the secretary or administrator's office. And one of the reasons the Partnership shares the governmentwide scores, she said, is to help agencies see how they compare.

"I think there's really an opportunity to see how their agency is changing," Bulman said, "and how their agency is growing."