Digital Government
Lawmakers propose establishing new CX lead at OMB
A House bill would also have agencies tap a senior official to coordinate improvements to government services.
Digital Government
Supreme Court lifts restrictions on federal agency contacts with social media firms
The ruling frees up federal agencies to contact social network platform owners about content moderation issues and other matters, pending the resolution of a court case.
Digital Government
Bipartisan Senate bill tasks agencies with prioritizing CX
The pending legislation looks to reduce burdens on users interacting with government while scouting opportunities for cross-agency collaboration.
Digital Government
Login.gov to add facial recognition tech
The General Services Administration is changing its digital identity service to allow users to authenticate themselves by matching against a previously submitted government ID.
Digital Government
IRS announces 13 states where taxpayers could use its Direct File pilot
The agency has yet to commit to a long-term product for the in-house filing tool.
Digital Government
Lawmaker demands action from social media companies amid disinformation deluge
Rep. Frank Pallone, D-N.J., questioned whether tech companies are doing enough to curb the massive influx of disinformation regarding the Israel-Hamas conflict.
Digital Government
The money's out the door in nationwide unemployment insurance modernization push
A Labor Department official said efforts to help states modernize their UI systems are trending in the right direction, but funding may be insufficient.
Digital Government
IRS won't add Login.gov without changes
A watchdog report reveals what led the IRS to scrap plans to use the government-backed identity service during the 2023 tax season.
Digital Government
IRS watchdog questions taxpayer demand for direct file services
A recent oversight report questions whether taxpayers are actually as interested in a direct, government-run tax filing tool as the IRS claims.
Digital Government
Nationwide test of Wireless Emergency Alert system could test people’s patience–or help rebuild public trust in the system
COMMENTARY | The Oct. 4 text message is supposed to reach all compatible devices in the U.S. It could shed light on how government agencies can improve their emergency communications.
Digital Government
Senators push for USPS identity proofing to thwart AI-generated deepfakes
The U.S. Postal Service already offers identity proofing services for some government agencies.
Digital Government
Technology Modernization Fund announces $9M in new investments
Despite continued awards, Rep. Gerry Connolly, D-Va., says the fund's supporters have “work to do” to garner support on Capitol Hill.
Digital Government
DHS biometrics management dinged by watchdogs
“Hundreds of millions of individuals' personally identifiable information” is impacted by the privacy weaknesses, according to the Government Accountability Office.
Digital Government
New bill would beef up accessibility reporting requirements for agencies
Agency and department heads would be required to appoint “Section 508 compliance officers” to ensure they meet accessibility mandates.
Digital Government
The technologist at the table
Ann Lewis is bringing tech talent to bear on a range of big, pressing service delivery challenges from her perch as director of the Technology Transformation Services.
Digital Government
Data silos threaten innovation in key sectors, new report warns
Overly restrictive privacy laws are hindering information sharing initiatives across key sectors, the Center for Data Innovation warns.
Digital Government
What does post-pandemic telework look like during a shutdown?
As agencies begin planning for funding to stop on Sept. 30, federal telework guidance will be tested in a post-COVID environment.
Digital Government
Shutdowns and the ‘avalanche of work’ for government tech shops
Even if a shutdown doesn’t happen, planning for one has a real cost, former government CIOs say.
Digital Government
State dives deep into data
The State Department is increasingly capitalizing on advances in data analytics to inform diplomacy and funding efforts.
Digital Government
Civic hackers explore ways to streamline government operations
Lawmakers and technologists united for a day of civic hacking on Capitol Hill as part of an effort to modernize government services and make government operations more efficient.
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