Digital Government

What does post-pandemic telework look like during a shutdown?

As agencies begin planning for funding to stop on Sept. 30, federal telework guidance will be tested in a post-COVID environment. 

Digital Government

Shutdowns and the ‘avalanche of work’ for government tech shops

Even if a shutdown doesn’t happen, planning for one has a real cost, former government CIOs say.

Digital Government

State dives deep into data

The State Department is increasingly capitalizing on advances in data analytics to inform diplomacy and funding efforts.

Digital Government

Civic hackers explore ways to streamline government operations

Lawmakers and technologists united for a day of civic hacking on Capitol Hill as part of an effort to modernize government services and make government operations more efficient.

Digital Government

$212B in suspicious activity reports to FinCENin 2021 concerned identity, officials report

Industry experts tied improved federal identity efforts to better security in financial and other private sector industries.

Digital Government

Pandemic unemployment fraud as high as $135B, watchdog says

The Government Accountability Office's new estimate underscores the urgency of modernizing state-based unemployment insurance systems.

Digital Government

Hawaii’s wildfires led to fast tracking federal identity tools for unemployment claims 

Hawaii is the second state after Arkansas to employ Login.gov and U.S. Postal Service identity proofing options in its unemployment insurance system. 

Digital Government

Biden administration inches ahead on 'life experiences' projects

The White House shared updates on cross-agency projects designed to improve and streamline government service delivery. 

Digital Government

The federal government's most disliked IT help desks

A survey of more than 270,000 federal employees shows DOD at the bottom when it comes to satisfaction with IT support and equipment.

Digital Government

TSA proposes allowing federal acceptance of digital IDs while future requirements are crafted

The coming rulemaking would waive REAL ID Act requirements so that federal agencies can still accept mobile driver's licenses when the law’s implementation starts in 2025.

Digital Government

IRS awards $2B electronic payment system contract

The tax collection agency wants to make it easier to make payments via debit and credit cards, plus make the websites more accessible and user-friendly.

Digital Government

Taxpayer advocate highlights challenges for legit taxpayers tagged as fraudsters by the IRS

The only online remediation option for people whose tax returns have been flagged as potential identity theft is through vendor ID.me.

Digital Government

‘Legacy mindset' a key obstacle to effective data governance, Energy official says

The newly appointed chief data officer for the Department of Energy argued advancements in enterprise data and analytics programs will require a cultural shift around data ownership. 

Digital Government

GSA is looking for participants for its facial recognition study

Federal Acquisition Service Commissioner Sonny Hashmi said the study will help determine how to move forward with Login.gov.

Digital Government

CFPB helms multi-agency effort to scrutinize sale of Americans’ data

The Consumer Financial Protection Bureau and the Federal Trade Commission are teaming up to investigate long-awaited regulatory steps into the sale of Americans’ data by third party companies. 

Digital Government

Senators seek details on SSA’s plan to modernize and simplify disability benefits applications

Three Democrats on the Senate Finance Committee asked the Social Security Administration for details on improvements to the Supplemental Security Income application.

Digital Government

National intelligence strategy calls for new partnerships to harness emerging technologies

Federal agencies must collaborate with private sector partners and allies to better understand the implications of emerging technologies, according to the new strategy.

Digital Government

IRS must speed up efforts to resolve IT security weaknesses across the agency, watchdog says

The IRS’s failure to expeditiously resolve weaknesses in its IT systems puts the agency “at risk for exploitation by threat actors,” according to an audit by the Treasury Inspector General for Tax Administration.

Digital Government

How the IRS accidentally tagged thousands of taxpayers as dead

The IRS confirmed that 6,821 tax accounts were marked as deceased and locked — meaning that the agency wouldn’t process the tax returns associated with it — when the person was, in fact, alive.