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People
Mark Forman, the former administrator of the Office of E-Government and widely considered the first federal CIO, shares his recollections of the attacks of September 11, 2001.
09/10/2021
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Comment
Civil servants and vendors have traditionally approached government software with a mindset that has created administrative burdens – a confusing online application can stand in the way of someone getting healthcare, food assistance and unemployment insurance.
09/03/2021
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People
Mina Hsiang is the first woman and first Asian-American to lead the innovation shop. She was part of the U.S. Digital Service when it was launched after the troubled Healthcare.gov rollout.
09/02/2021
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IT Modernization
The office will implement a strategic modernization plan for unemployment insurance set to range from developing modular tech capabilities to identity verification.
08/31/2021
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Workforce
The first cohort of the new program, which launches in the fall, will focus on pandemic response, the economy, cybersecurity and streamlining government services.
08/30/2021
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Digital Gov
A law passed in 2018 requiring executive agencies to make online versions of paper-based forms used by the public, but only a few are fully compliant according to a new report.
08/23/2021
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Digital Gov
The administration is getting a head start on releasing a permanent, multilingual, mobile-friendly tool for non-filers to sign up for its expanded CTC program with the help of the civic technology non-profit Code for America.
08/14/2021
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Cybersecurity
Federal civilian agencies can tap a bug reporting system fielded as a shared service by the Cybersecurity and Infrastructure Security Agency to gather information on potential website and software vulnerabilities.
07/30/2021
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Comment
For government to effectively tackle the digital accessibility challenge, all agency stakeholders must become accessibility champions.
07/22/2021
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Citizen Services
The chairman of the Senate Finance Committee wants the tax agency to offer its advanced child tax credit tool in more mobile-friendly format and make the content available in more languages.
07/22/2021
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Citizen Services
The company’s decision throws the future of the Free File program, which was created as an alternative to an IRS free tax filing system, into doubt.
07/19/2021
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Comment
By contracting with emerging technology companies that can create and deploy data-driven solutions, agencies can cut down on the number of government contracts and the associated red tape.
07/16/2021
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IT Modernization
One potential fix could be for the federal government to harmonize its cybersecurity and data protection rules for state and local partners across federal agencies that interact with state systems.
07/01/2021
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People
Robin Carnahan said she will focus on making General Services Administration's offerings more user friendly and digitally secure while improving governmentwide cybersecurity efforts.
06/10/2021
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IT Modernization
IRS Commissioner Charles Rettig said the agency can use a 10% increase in funding included in the White House fiscal year 2022 budget proposal to "improve conditions for every American" while strengthening the agency's cyber posture.
06/08/2021