Vendors say they are OK with some of GSA's moves to acquisition interfaces and contract consolidation. 11/06/2019
The fictional city of Adversaria became ground zero in an election security training exercise pitting real federal and law enforcement officials against mysterious cyber group aiming to disrupt and undermine voter confidence. 11/05/2019
Agencies and the White House are getting into the weeds of how to put the OPEN Government Data Act into effect. 11/05/2019
A security exercise to demonstrate voting machine vulnerabilities has captured the attention of some in Congress, but one Democratic chairman said "it's all for naught" if Republicans aren't on board. 10/29/2019
The IRS should focus the next year on modernizing IT, improving security controls for its primary e-filing tool, eliminating critical vulnerabilities in servers used for personal devices and addressing its "serious" human capital crisis, according to Treasury auditors. 10/21/2019
Officials express confidence that 2020 won't be a repeat of 2016, but testimony from state and local officials indicate that substantial security holes still exist. 10/15/2019
The CASES Act is a significant step in the right direction for enhancing the citizen experience. Legislators should use this as a guidepost to rework other outdated policies that were originally intended to protect citizens but are long overdue for a refresh. 10/11/2019
The Senate’s report confirms previous research and investigations on Russian social media activity in 2016, but sees little role for Congress in preventing future deceptions. 10/08/2019
Three years after Russia waged a covert propaganda campaign against U.S. voters, the federal government has done little to address the problem through legislation or executive action. 10/03/2019
How the U.S. Digital Service takes the temperature of acquisition culture as a prelude to reform. 09/24/2019
The White House is stressing upgrades in customer experience and some front line officials say the human touch is key. 09/22/2019
Our process for verifying people's identities is broken, leading some to revisit the idea of a national ID system. But politics, cybersecurity and other concerns loom large in the debate. 09/13/2019
The Department of Veterans Affairs CIO explains why digital transformation is not optional. 09/12/2019
Financial, technical and bureaucratic hurdles are making it more difficult for states to patch their election-related software and move on from an expiring Windows operating system. 08/16/2019
In the era of big data, comprehensive CX programs are recommended for any enterprise to understand every aspect of customer interaction and perception. Though much has changed, that old adage that "the customer is always right" endures. 08/15/2019
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A government-backed school for cyber modeled on West Point or the Naval Academy could provide military and civilian agencies sorely needed operators. 10/27/2019
A former Digital Service specialist at the Department of Veterans Affairs explains efforts to transition government from a legacy "project" approach to a more user-centered "product" method. 09/19/2019
The Federal Cloud Computing Strategy takes a thoughtful approach to IT modernization. 09/09/2019
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