The IRS should focus the next year on modernizing IT, improving security controls for its primary e-filing tool, eliminating critical vulnerabilities in servers used for personal devices and addressing its "serious" human capital crisis, according to Treasury auditors.
Officials express confidence that 2020 won't be a repeat of 2016, but testimony from state and local officials indicate that substantial security holes still exist.
The CASES Act is a significant step in the right direction for enhancing the citizen experience. Legislators should use this as a guidepost to rework other outdated policies that were originally intended to protect citizens but are long overdue for a refresh.
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This will be the year when IT governance practices drive a new wave of mission benefits, rather than just better control over IT infrastructure spending.
New entrants bring new applications that add significant value to government data.
In a rapidly changing environment, expecting overworked acquisition staff to become experts in every emerging technology is unrealistic.
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